Part-way down the Options/Preferences page you'll see the Firefox Updates section. Scroll down to the Firefox Updates section.The menu button will be in the top right-hand corner of Firefox it looks like three horizontal lines on top of each other.Īfter you've clicked the menu button, the Firefox menu apears one of the items in it is Options (note: on macOS it is called Preferences). On your computer, click the menu button.This guide will show you how to manually trigger Firefox to check for updates and install them if they are found.
I hope this is helpful and don't hesitate to ask for more details.This guide will step you through the process of updating your Firefox web browser.ĭo you need to know what version of Firefox do I have? Updating Firefox Once you close the Safe Money window, the Firefox updating and message returns to normal in all windows, so there is something about opening a Safe Money Window that changes it. If Safe Money is enabled and you open a bookmark in a New Private Window which then opens a Safe Money Window, the update message changes to " Firefox is being updated by another instance" in all windows and the Settings. If Safe Money is disabled and you open a bookmark in a New Private Window, then the normal update message is there.
It only appears when a Safe Money window is opened and once it has been closed the Firefox updating returns to normal.ĥ) Sorry, I should have been clearer. 😀 👍Ģ) I'm not quite sure what you mean but the Firefox Profile folder shows as C:\Users\david\AppData\Roaming\Mozilla\Firefox\Profiles\o7oohydm.DWAĤ) As you discovered yourself, no. Thanks again for being the first to come to my rescue as you've been very helpful in the past.
This is not a problem when using Chrome or Edge and if you open a bookmark in a Private Window in Firefox, there isn't a problem so it must be related to the way Safe Money works with Firefox so can anyone suggest anything to fix this or does it need Tech Support to look into it for fixing? Previously In Firefox, when you opened a 2nd session it said that Firefox was being updated by another instance and the option to Check for Updates was greyed out but you could still update Firefox in the main session. When you check the same Settings in the Safe Money 2nd session, it shows exactly the same information and you cannot update Firefox in any session. When you use the Help, About Firefox option it also says that Firefox is being updated by another instance (see screenshot attached). In Firefox, Tools - Settings, Firefox Updates, it shows Firefox is being updated by another instance and the option to Check for Updates has been greyed out (screenshot attached). I have discovered a problem with Firefox updates when opening a Kaspersky Safe Money browser session.
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